Privacy

A plain-English policy.

We collect the least possible, store it carefully, and never sell it. Here are the specifics.

What we collect

Name, email, phone, shipping address, payment confirmations, browsing behaviour on this site, and (only when you grant camera permission) live video frames inside the Mirror try-on. Mirror frames never leave your device — they are processed entirely in your browser.

How we use it

To fulfil orders, send order updates, handle returns, recommend pieces, and improve the store. We do not sell, rent or trade your information to anyone.

Who we share it with

Razorpay (payments), Resend (transactional email), Shiprocket (logistics), Clerk (authentication), Vercel and Neon (hosting). Each handles only the data needed for its job.

Your rights

You can request a copy of your data, ask us to correct it, or delete it entirely. Email hello@kritrim.in from your registered email and we will respond within 30 days.

Cookies

Essential cookies for cart, session and checkout. Analytics cookies (PostHog) for understanding how the store is used. You can opt out of analytics at any time from the footer.

Children

This store is intended for buyers aged 16 and above. We do not knowingly collect data from anyone younger.

Updates

We may revise this policy as the store evolves. Material changes are emailed to registered customers. Current version: 2026-05-19.